Manhattan Associates, Inc.

Manhattan's own staff and partners install the software at a customer's site, move the customer's records into the new system, and train warehouse and store workers to use it. This work is a one-time project for each customer, so it does not repeat like a subscription fee. It also builds the close ties that keep a customer on Manhattan's software for years afterward.Manhattan自己的员工和合作伙伴在客户现场安装软件，将客户的记录迁移到新系统中，并培训仓库和门店员工使用软件。这项工作对每个客户来说都是一次性项目，不像订阅费那样重复发生。它也建立了紧密的联系，使客户在之后的多年里继续使用Manhattan的软件。

• Implementation and consulting实施与咨询 — experts install the software and move a customer's existing records into the new system.专家安装软件，把客户现有的记录迁移到新系统里。
• Training and change management培训与变革管理 — teaches warehouse and store staff how to use the new software.教仓库和门店的员工如何使用新软件。

This is Manhattan's core growth engine. Customers rent the company's supply-chain software over the internet and pay a recurring fee, instead of buying and running it on their own computers. The fee renews every year, so this revenue is predictable and grows as more customers move from older on-site systems to the cloud.这是Manhattan的核心增长引擎。客户通过互联网租用公司的供应链软件并支付定期费用，而不是自行购买和运行软件。这笔费用每年续约，因此这部分收入可预测，并随着更多客户从老旧的本地系统转向云端而增长。

• Manhattan Active Warehouse Management — tells warehouse workers where to put each item and which order to pick and pack next.告诉仓库工人把每件物品放在哪里，以及接下来该拣选和打包哪一个订单。
• Manhattan Active Omni — links a store's shelf stock with online orders, so a retailer can ship an order from the nearest store instead of a distant warehouse.把门店货架上的库存和网上订单连起来，这样零售商就能从最近的门店发货，而不用从很远的仓库发。
• Manhattan Active Transportation Management — picks delivery routes and shipping companies to move goods at the lowest cost.挑选配送路线和承运公司，以最低成本把货物运出去。

Customers who still run Manhattan's software on their own computers, instead of over the internet, pay a yearly fee for updates and technical support. Manhattan also resells barcode scanners and other warehouse equipment that works with its software. This part of the business is shrinking as more customers move to the cloud.仍在自己的计算机上运行Manhattan软件、而非通过互联网使用软件的客户，需支付年费以获得更新和技术支持。Manhattan还转售条码扫描仪和其他与其软件配合使用的仓库设备。随着越来越多客户转向云端，这部分业务正在萎缩。

• Software maintenance软件维护 — a yearly fee for software updates and technical help on systems installed at the customer's own site.针对安装在客户自己场地上的系统，收取每年的软件更新和技术支持费用。
• Hardware resale硬件转售 — barcode scanners, handheld computers, and RFID readers (radio tags that track items), sold to work with the software.条形码扫描器、手持电脑和 RFID 读取器（追踪物品的无线标签），配套软件一起出售。

A customer pays once to install Manhattan's software on its own computers, instead of renting it over the internet. Almost every new customer now chooses the cloud version instead, so this one-time payment has nearly disappeared from Manhattan's revenue mix.客户一次性付费，将Manhattan的软件安装在自己的计算机上，而不是通过互联网租用。现在几乎所有新客户都选择云端版本，因此这笔一次性付款在Manhattan的收入构成中已几乎消失。

• Perpetual license永久许可 — a one-time payment to install the software on the customer's own computers, instead of renting it online.一次性付款，把软件安装在客户自己的电脑上，而不是在线租用。