Veeva Systems Inc.

This side holds the paperwork a drug company must keep while it runs clinical trials and manufactures medicine, from patient consent forms to a factory's quality-defect logs. Regulators around the world expect these records to stay complete and traceable for years after a drug reaches market, so switching systems mid-trial or mid-approval carries real regulatory risk. It has grown into the larger of Veeva's two segments as drug companies move more of their clinical and quality work onto Vault.这部分承载药企在开展临床试验和生产药品过程中必须保存的文件，从患者知情同意书到工厂的质量缺陷记录。世界各地的监管机构要求这些记录在药品上市后仍多年保持完整、可追溯，因此在试验或审批过程中更换系统会带来真实的监管风险。随着药企把更多临床和质量工作迁移到Vault平台，这部分已成长为Veeva两大分部中规模更大的一个。

• Vault Clinical — the system that holds all the paperwork a drug trial must keep for regulators, such as patient consent forms and site visit logs.保存一项药物试验必须为监管机构留存的全部文件的系统，比如患者知情同意书和试验中心访视记录。
• Vault RIM — a single record of a drug's approval status and filed paperwork in every country where it is sold.一款药在每个销售国家的审批状态和已提交文件的统一记录。
• Vault QualityDocs — the system that stores a factory's step-by-step work instructions and tracks any product defect, so inspectors can check the rules were followed.存放一家工厂逐步操作说明、并追踪任何产品缺陷的系统，好让检查人员能核实规定是否被遵守。

This is the software drug companies use to run sales and marketing to doctors and hospitals under strict rules on what a company may claim about a medicine. Sales reps log every doctor visit on it, and every ad or brochure is routed through it for legal sign-off before reaching a doctor. Because regulators can audit these records at any time, a drug company treats the system as compliance infrastructure it rarely rips out once installed.这是药企用来在严格规定下向医生和医院开展销售与营销活动的软件——法规严格限制企业对药品功效的表述。销售代表用它记录每一次医生拜访，每一份广告或宣传册也要经过它完成法务审批后才能送到医生手中。由于监管机构可随时审查这些记录，药企一旦安装该系统后很少会将其拆除，视其为合规基础设施。

• Veeva CRM — software a sales rep uses on a tablet to log every doctor visit and what was discussed, so the head office knows who to see next and can prove no rules were broken.销售代表在平板上使用的软件，用来记录每一次拜访医生的经过和谈话内容，好让总部知道下一个该拜访谁，并能证明没有违规。
• Vault PromoMats — a shared library that stores every ad, brochure, and video with its legal sign-off, so a company can prove to regulators that only approved material reached doctors.一个共享资料库，存放每一则广告、宣传册和视频及其法务批准，这样公司就能向监管机构证明，只有获批的材料才送到了医生手里。
• OpenData — a directory of doctors, clinics, and hospitals that sales teams use to plan who to visit.一个医生、诊所和医院的名录，销售团队用它来规划该拜访谁。